New to this!

I am in the process of starting a customer service training facility... Where do I begin?

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Feb 11, 2015
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With your end in mind
by: Diane

Hi,

It's always important to be clear in terms of what you want to achieve. What are your goals, what does your business need, what do the participants of your training courses want or need to learn.

Good luck, we hope it goes well, be sure to check back for ideas of how to manage and deliver your customer service training

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