25 Skills for Excellent Customer Service
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25 skills and attributes for Excellent Customer Service
1. Listening
2. Positivity
3. Great Communication Skills
4. Getting it right
5. Keeping your promises
6. Problem Solving
7. Patience
8. Confidence
9. Calm under pressure
10. Helpfulness
11.Empathy
12. Perspective
13. Friendly
14. Learning from mistakes
15. Caring
16. Goes the extra step
17. Understand people
18. Accuracy
19. Stamina
20. Complaint Handling
21. Does the right thing
22. Builds rapport
23. Uses voice well
24. Uses words well
25. Customer focus
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